Frequently Asked Questions
Everything you need to know about shopping with Haberdashery Resale Clothing Co.
How do you verify the authenticity of your designer items?
Every item in our collection undergoes a rigorous multi-point inspection by our in-house experts. We verify materials, hardware, stitching, and serial numbers to ensure 100% authenticity before any garment is listed for sale.
What kind of condition can I expect from your resale clothing?
We specialize in 'Like-New' and 'Excellent' pre-owned conditions. Each product page includes a detailed condition report and high-resolution photos highlighting any minor vintage character or wear to ensure full transparency.
What is your return policy for pre-owned fashion?
We offer a 14-day return window for store credit or refund, provided the Haberdashery security tag remains attached. Items must be returned in the same condition as they were received.
How long does shipping take and is it sustainable?
Orders are typically processed within 1-2 business days. In line with our eco-friendly mission, we use recycled and biodegradable packaging for all shipments, which usually arrive within 3-5 business days.
Do you buy clothing directly from customers?
Yes, we offer a curated consignment and buy-out program for high-end labels. Please visit our 'Sell With Us' page to submit photos of your items for a preliminary appraisal.
How do I ensure the item will fit me correctly?
Since vintage and designer sizing varies by era and brand, we provide exact flat-lay measurements (chest, waist, length, and sleeve) for every individual garment in our inventory.